Tag Archives: Contact Centre

Smart collections staff at Blake Call Centre

Blake has once again been awarded the floating trophy for best collection agency for the month of March. Blake passion and excellence shone through as another milestone was crossed – R6 million rand was collected in the month of February – a new record since the inception of the project 2 years ago. Continue reading

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Blake Collections exceeds expectations

RCS recently awarded Blake an incentive bonus of R273 869 for exceeding the collection targets set in February/March 2010. This achievement assisted RCS to significantly reduce their write-offs in the financial year. Continue reading

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Successful strategising for 2010

To survive and thrive, three pillars are required: passion, entrepreneurship and a diversified service offering.
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Howard Blake: Entrepreneur

Howard Blake, entrepreneur – the idea came about after Blake identified the need for a debt collection service without high legal costs. Continue reading

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It’s all about attitude – The 90/10 Rule

When life hands out lemons, make lemonade! We have total control over 90% of what happens to us in life. Continue reading

Posted in Call Center, Careers, Jobs, Recruitment | Tagged , , , , , , | 5 Comments

Blake on the ball to raise funds for charity

Blake & Associates annual Charity Soccer Team Challenge – an exciting and successful soccer day raised funds for charity. Continue reading

Posted in Call Center, Welfare | Tagged , , , , , | 1 Comment

Blake gives Service with a Smile

We get to know Howard Blake, chairman of Blake & Associates. What kind of man heads up this multi-million rand conglomerate spanning half a dozen countries? Continue reading

Posted in Business Process Outsourcing, Call Center, Collections, Customer Lifecycle Management, Debt Recovery, In the press | Tagged , , , , , , , , | 2 Comments

Blake gets smart with FNB

Blake & Associates is awarded the FNB Smart Spend trophy for four months running, for best collection results. Continue reading

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In loving memory of Gladys Mkize

In loving memory of Gladys Mkize – RIP. Continue reading

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Growing the global network in the call centre industry

An interview with Howard Blake, chairman of Blake & Associates, taken from Destiny Man magazine. Continue reading

Posted in Call Center, In the press, social media | Tagged , , , , | 5 Comments