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- Blake & Associates (Pty) Ltd is registered with the Council for Debt Collectors – Reg No. 0003323/03 | FSP Licence No. 39099
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Tag Archives: Blake
Another Smart Spend award for Blake
Once again, the Blake Smart Spend collections team continues to demonstrate their excellence and commitment by producing outstanding results. FNB sponsored an evening for all staff on the FNB Smart Product campaign for winning the trophy in 2 categories in … Continue reading
Posted in Blake staff, Call Center, Collections, Debt Recovery
Tagged Award, Blake, Debt Recovery, FNB Smart Spend
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Incredible Customer Service
It is vital to maintain good relationships with customers. If customer service is lacking, your customers will simply go to another service provider. This could result in your business losing more than ‘just one customer’. Through the power and influence … Continue reading
South Africa: a world-class BPO destination
The total global market size of the Business Process Services & Offshoring (BPS&O) industry is between $36-38b, with a projected 2.1m jobs being created over the next five years worldwide. The main drivers of offshoring destinations is costs, language skills, … Continue reading
Posted in Business Process Outsourcing
Tagged Blake, BPO, Business Process Outsourcing, debt collection
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How to manage peaks in the call centre
Blake, as an outsource leader, is equipped and experienced in managing peaks in the call centre. We provide both inbound and outbound sales and customer service solutions, including all aspects of Customer Lifecycle Management, with a focus on collections. Our … Continue reading
Posted in Call Center
Tagged Blake, Call Centre, customer service, inbound sales, manage peaks, outbound sales
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All Aboard the Trip to Nowhere
An ear to ear smile is the first reaction one receives when talking about the team building “Trip to Nowhere” on board the luxurious floating hotel, the MSC Sinfonia. In keeping with rewarding and recognising positive contributions to Blake, the … Continue reading
Blake’s Winning Collections Team
Blake’s RCS Collections Team under Key Account Executive, Shawn Lewis, has once again done us proud, resulting in another happy client. RCS held an Awards evening in Cape Town on 30 March to recognize their partners’ contribution to their achieving … Continue reading
Posted in Blake staff, Call Center, Collections
Tagged Award, Blake, Call Centre, debt collection, RCS
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Blake Call Centre Training
Blake Collections Training Call Centre training has recently come under the spotlight through a television segment on Carte Blanche Extra. Blake and Associates offers bona fide call centre training, and Blake has many opportunities for career advancement to those with … Continue reading
Posted in Blake staff, Call Center, Careers, Collections, Recruitment
Tagged Blake, Blake & Associates, Call Centre, Careers, Carte Blanche, Collections, Contact Center, Contact Centre, Recruitment, Training
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Blake staff promote an abuse free society
Blake and Associates recently embarked on a programme to empower staff to act as ambassadors in their communities, promoting an abuse free society. Continue reading
Posted in Blake staff
Tagged Blake, Blake & Associates, Training, Violence against Women
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Blake call centre staff rewarded for great results
FNB sponsored a trip aboard the Allen Gardiner on Friday evening for Blake FNB Smart Spend staff (Shawn Lewis’ department), in recognition of their December results. The staff received the FNB Smart Spend trophy, and the evening was attended by Blake’s … Continue reading
Posted in Blake staff, Call Center, Collections
Tagged Blake, Call Centre, Collections, FNB Smart Spend
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Upcoming Call Centre job opportunities
Blake & Associates is a leading Business Process Outsource provider in the Call Centre arena, who has empowered individuals on all levels within this exciting industry. We have the following upcoming employment opportunities: Continue reading
Posted in Blake staff, Business Process Outsourcing, Call Center, Jobs
Tagged Blake, Blake & Associates, Business Process Outsourcing, Call Centre, employment, Jobs
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