http://blog.blake.co.za Premier Contact Centre, BPO Leader. Specialist in debt collection and Customer Lifecycle Management Tue, 21 Jun 2011 09:36:54 +0000 en hourly 1 http://wordpress.org/?v=3.1.3 http://blog.blake.co.za/2011/05/another-smart-spend-award-for-blake/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/05/another-smart-spend-award-for-blake/#comments Tue, 31 May 2011 08:52:13 +0000 Joanne http://blog.blake.co.za/?p=2153 Continue reading →]]> http://blog.blake.co.za/2011/05/another-smart-spend-award-for-blake/feed/ 0 http://blog.blake.co.za/2011/05/call-for-mandatory-car-insurance-welcomed/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/05/call-for-mandatory-car-insurance-welcomed/#comments Fri, 27 May 2011 09:10:18 +0000 Joanne http://blog.blake.co.za/?p=2149 Continue reading →]]> http://blog.blake.co.za/2011/05/call-for-mandatory-car-insurance-welcomed/feed/ 0 http://blog.blake.co.za/2011/05/with-the-rise-of-social-media-will-the-call-centre-disappear-like-the-mustache/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/05/with-the-rise-of-social-media-will-the-call-centre-disappear-like-the-mustache/#comments Thu, 26 May 2011 19:14:23 +0000 Joanne http://blog.blake.co.za/?p=2141 Continue reading →]]> http://blog.blake.co.za/2011/05/with-the-rise-of-social-media-will-the-call-centre-disappear-like-the-mustache/feed/ 0 http://blog.blake.co.za/2011/05/incredible-customer-service/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/05/incredible-customer-service/#comments Wed, 11 May 2011 14:45:16 +0000 Joanne http://blog.blake.co.za/?p=2134 Continue reading →]]> http://blog.blake.co.za/2011/05/incredible-customer-service/feed/ 0 http://blog.blake.co.za/2011/04/skills-for-call-centre-agents/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/04/skills-for-call-centre-agents/#comments Thu, 28 Apr 2011 15:02:49 +0000 Joanne http://blog.blake.co.za/?p=2128 Continue reading →]]> http://blog.blake.co.za/2011/04/skills-for-call-centre-agents/feed/ 0 http://blog.blake.co.za/2011/04/south-africa-a-world-class-bpo-destination/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/04/south-africa-a-world-class-bpo-destination/#comments Tue, 26 Apr 2011 15:52:51 +0000 Joanne http://blog.blake.co.za/?p=2123 Continue reading →]]> http://blog.blake.co.za/2011/04/south-africa-a-world-class-bpo-destination/feed/ 0 http://blog.blake.co.za/2011/04/how-to-manage-peaks-in-the-call-centre/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/04/how-to-manage-peaks-in-the-call-centre/#comments Thu, 14 Apr 2011 09:02:26 +0000 Joanne http://blog.blake.co.za/?p=2110 Continue reading →]]> http://blog.blake.co.za/2011/04/how-to-manage-peaks-in-the-call-centre/feed/ 0 http://blog.blake.co.za/2011/04/all-aboard-the-trip-to-nowhere/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/04/all-aboard-the-trip-to-nowhere/#comments Thu, 07 Apr 2011 12:48:21 +0000 Joanne http://blog.blake.co.za/?p=2099 Continue reading →]]> http://blog.blake.co.za/2011/04/all-aboard-the-trip-to-nowhere/feed/ 0 http://blog.blake.co.za/2011/04/2084/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/04/2084/#comments Tue, 05 Apr 2011 06:42:32 +0000 Joanne http://blog.blake.co.za/?p=2084 Continue reading →]]> http://blog.blake.co.za/2011/04/2084/feed/ 0 http://blog.blake.co.za/2011/04/blake-has-best-trainer-in-kzn/#utm_source=feed&utm_medium=feed&utm_campaign=feed http://blog.blake.co.za/2011/04/blake-has-best-trainer-in-kzn/#comments Mon, 04 Apr 2011 16:26:22 +0000 Joanne http://blog.blake.co.za/?p=2073 Continue reading →]]> http://blog.blake.co.za/2011/04/blake-has-best-trainer-in-kzn/feed/ 0