Category Archives: Uncategorized

The Desert Dash approaches

With only two weeks to go until the Desert Dash in Namibia takes place, the Blake team is in full training. Manager of Blake Namibia, Freddie Fouche, reports that the team’s training is on track, with the guys training separately … Continue reading

Posted in Uncategorized | Tagged | Leave a comment

Blake contributes to ‘warming’

The cold winter chill experienced in July left us sitting around heaters or wrapped snugly on the couch in front of the television, whilst others huddled around fires in the street wrapped in black plastic bags wearing their meagre possessions … Continue reading

Posted in Call Center, Uncategorized | Tagged , , , , , | 1 Comment

New Wimax service for South Africa

With more and more people depending on electronic communication, consumers in South Africa may soon get what they have been waiting for. Neotel is about to launch a multi-segment WiMAX service that offers peak speeds of up to 5Mb per … Continue reading

Posted in Uncategorized | Tagged | Leave a comment

Blake sponsors team in Desert Dash

The Desert Dash is a 24-hour mountain bike endurance race, held on 18 and 19 December 2009. Blake is once again sponsoring a four-man team to compete in this year’s event, headed up by Freddie Fouche from our Blake Namibia office. … Continue reading

Posted in Uncategorized | Tagged , , , | Leave a comment

40% of callers avoid speech systems wherever possible

Many consumers avoid using speech automated systems when calling customer call centres and prefer to use the Internet as their first port of call.  In fact, one-third of consumers surveyed struggle to see any benefits to using an automated contact … Continue reading

Posted in Call Center, Uncategorized | Tagged , , , | Leave a comment