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Category Archives: Uncategorized
The Desert Dash approaches
With only two weeks to go until the Desert Dash in Namibia takes place, the Blake team is in full training. Manager of Blake Namibia, Freddie Fouche, reports that the team’s training is on track, with the guys training separately … Continue reading
Blake contributes to ‘warming’
The cold winter chill experienced in July left us sitting around heaters or wrapped snugly on the couch in front of the television, whilst others huddled around fires in the street wrapped in black plastic bags wearing their meagre possessions … Continue reading
Posted in Call Center, Uncategorized
Tagged Blake, Call Centre, Contact Center, Contact Centre, Social responsibility, Welfare
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New Wimax service for South Africa
With more and more people depending on electronic communication, consumers in South Africa may soon get what they have been waiting for. Neotel is about to launch a multi-segment WiMAX service that offers peak speeds of up to 5Mb per … Continue reading
Blake sponsors team in Desert Dash
The Desert Dash is a 24-hour mountain bike endurance race, held on 18 and 19 December 2009. Blake is once again sponsoring a four-man team to compete in this year’s event, headed up by Freddie Fouche from our Blake Namibia office. … Continue reading
40% of callers avoid speech systems wherever possible
Many consumers avoid using speech automated systems when calling customer call centres and prefer to use the Internet as their first port of call. In fact, one-third of consumers surveyed struggle to see any benefits to using an automated contact … Continue reading
