Category Archives: Call Center

This category relates to all things call center

Blake call centre staff rewarded for great results

FNB sponsored a trip aboard the Allen Gardiner on Friday evening for Blake FNB Smart Spend staff (Shawn Lewis’ department), in recognition of their December results. The staff received the FNB Smart Spend trophy, and the evening was attended by Blake’s … Continue reading

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Upcoming Call Centre job opportunities

Blake & Associates is a leading Business Process Outsource provider in the Call Centre arena, who has empowered individuals on all levels within this exciting industry. We have the following upcoming employment opportunities: Continue reading

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Building rapport on the phone

When you meet someone face-to-face it is a lot easier to make a connection with a handshake and eye contact, but how can you build rapport with customers over the phone? Continue reading

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Blake renovates bathrooms for Women’s Shelter

It is not uncommon to have a team member approach you at the workplace to disclose confidentially that they are the victim of abuse. The Phoenix Child and Family Welfare Society have always rendered assistance to us in this regard, … Continue reading

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Pampering the orphaned, vulnerable and abandoned

Blake was given the privilege to prepare 400 party packs in an initiative by the Phoenix Child and Family Welfare Society to pamper orphaned, vulnerable and abandoned children during the festive period. Continue reading

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Goal driven, self-motivated and hungry for success

When asked as to their superior collection effort, most team members laughed out loud and stated “is it not obvious? Continue reading

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Lending Santa a helping hand…

The East Coast Radio Toy Story campaign is an initiative that has been successfully running for many years… Continue reading

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Season’s Greetings! The spirit of giving…

Blake & Associates call centre staff have once again been able to assist local communities through various fund raising initiatives. It is heart-warming to see the appreciation and gratitude from those on the receiving end of these acts of kindness. … Continue reading

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Message for the Blake Domestic Collections Clothing Retail Team

It has been a challenging year for our team but we have pulled together and with the commitment and the dedication from all, we have faced and risen above all challenges. Continue reading

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Comfort and an opportunity to shine

I feel like after so many years life has been breathed into me. That which most people take for granted excites me… Continue reading

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