Links
- Blake & Associates (Pty) Ltd is registered with the Council for Debt Collectors – Reg No. 0003323/03 | FSP Licence No. 39099
-
Blake on Twitter
Categories
Category Archives: Collections
Dreams Become Reality At Blake
Some customers seems to be difficult but your approach can cool down their mood. Continue reading
Posted in Blake staff, Call Center, Collections, My Story
Tagged Blake, Blake & Associates, Call Centre, Collections
1 Comment
Recognition and Reward for Blake call centre agents
September was a month of hard work and determination that paved the way to rewarding the TOP agents in the Blake Domestic Collections (Clothing Retail) department. Continue reading
Posted in Blake staff, Call Center, Collections
Tagged Award, Blake, Call Centre, Collections, success
Leave a comment
South Africa’s attractive call centre offering
The SA Government has long seen the importance of business process outsourcing as a high-priority sector, due to its growth and ability to absorb many graduates and school leavers. Continue reading
Are you too deep in debt?
There may come a time in your life when your finances are out of control and you can’t understand why. If you constantly have to borrow money because you are falling short each month, then you may have too much debt. What can you do to rectify the situation? Continue reading
Posted in Call Center, Collections, Debt Recovery
Tagged Blake, Collections, debt, debt collection, Debt Recovery
Leave a comment
Incentives for Blake Call Centre Agents
One of Blake’s clients, Maravedi Financial Solutions, came up with an exceptional incentive scheme whereby top agents could win a Flat screen TV. This went live in May 2010 and the top collector for that period was Yvonne Gumede. Yvonne … Continue reading
Posted in Blake staff, Call Center, Collections
Tagged Award, Blake, Call Centre, Collections, Incentive, Maravedi
1 Comment
Pick-up in civil summonses for debt
Blake and Associates is respected as a highly successful contact centre, specializing in debt collection, as part of an end-to-end Customer Lifecycle Management process. A Fin24 article shows that according to the latest figures from Statistics SA, the total number … Continue reading
Posted in Call Center, Collections, Debt Recovery
Tagged Blake, Call Centre, Collections, Contact Center, Contact Centre, debt, debt collection
Leave a comment
Become a Meaning Maker
Executives need to become meaning-makers. They must help employees at all levels of their organisation find compelling reasons to work. When employees have a ‘why’ to work toward, they can cope with any ‘what’. Continue reading
Posted in Call Center, Collections, Management
Tagged Call Centre, Management, success
Leave a comment
Howard Blake – one man starts multi-million rand empire!
Howard Blake started off with a little more than a typewriter, a scooter, and sheer determination. Hard work and the will to succeed created the success story that is Blake Holdings – the multi-million rand international conglomerate. Continue reading
Smart collections staff at Blake Call Centre
Blake has once again been awarded the floating trophy for best collection agency for the month of March. Blake passion and excellence shone through as another milestone was crossed – R6 million rand was collected in the month of February – a new record since the inception of the project 2 years ago. Continue reading
Posted in Call Center, Collections
Tagged Award, Blake, Call Centre, Collections, Contact Center, Contact Centre, FNB Smart Spend
2 Comments
Blake Collections exceeds expectations
RCS recently awarded Blake an incentive bonus of R273 869 for exceeding the collection targets set in February/March 2010. This achievement assisted RCS to significantly reduce their write-offs in the financial year. Continue reading
Posted in Call Center, Collections
Tagged Blake, Call Centre, Collections, Contact Center, Contact Centre, Debt Recovery
1 Comment
