Once again, the Blake Smart Spend collections team continues to demonstrate their excellence and commitment by producing outstanding results. FNB sponsored an evening for all staff on the FNB Smart Product campaign for winning the trophy in 2 categories in … Continue reading
Over the phone we are at a slight disadvantage. We can’t see our client and they can’t see us, so our ability to communicate clearly and establish a meaningful contact or connection with a client is more important than it … Continue reading
An ear to ear smile is the first reaction one receives when talking about the team building “Trip to Nowhere” on board the luxurious floating hotel, the MSC Sinfonia. In keeping with rewarding and recognising positive contributions to Blake, the … Continue reading
Blake’s RCS Collections Team under Key Account Executive, Shawn Lewis, has once again done us proud, resulting in another happy client. RCS held an Awards evening in Cape Town on 30 March to recognize their partners’ contribution to their achieving … Continue reading
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Once again, the Outbound Collections Retail Clothing team have created another SUPER collector. With the cricket world cup in full action on the field, we have our very own action in the call center. Tasveer Rabilal, a brand new agent … Continue reading
Blake Collections Training Call Centre training has recently come under the spotlight through a television segment on Carte Blanche Extra. Blake and Associates offers bona fide call centre training, and Blake has many opportunities for career advancement to those with … Continue reading
FNB sponsored a trip aboard the Allen Gardiner on Friday evening for Blake FNB Smart Spend staff (Shawn Lewis’ department), in recognition of their December results. The staff received the FNB Smart Spend trophy, and the evening was attended by Blake’s … Continue reading
When asked as to their superior collection effort, most team members laughed out loud and stated “is it not obvious? Continue reading
The East Coast Radio Toy Story campaign is an initiative that has been successfully running for many years… Continue reading
It has been a challenging year for our team but we have pulled together and with the commitment and the dedication from all, we have faced and risen above all challenges. Continue reading
