Blake’s global headquarters are located in the port city of Durban, South Africa, overlooking the prestigious Mount Edgecombe Country Club Golf Estate.
Why South Africa? Blake combines attractive exchange rates, competitive labour productivity and cost, and economic stability of an emerging economy with the prerequisites of first world infrastructure, technical know-how and English language communication capabilities. We can confidently claim that our well-trained and highly motivated agents will deliver outstanding quality customer relationships in every interaction. Blake offers excellence in every aspect of our dynamic product offering.
Durban, South Africa
While our primary site located in Durban houses a 2000-seat contact centre, the Blake business model allows us to route voice and data to any number of locations thereby aligning the right skills and language to the required output and service level.
Blake has offices in Namibia, Botswana and Mauritius. We choose our locations for their unique attributes as well as their ability to best service our clients’ markets. Our management ability and technology solutions allow us to adopt a site anywhere and still deliver to the Blake ethic and standard.
